We’re open 365 days a year. From Monday 16 November, when we’re closed, the same phone number transfers you to MiNightVet Chester.
In an emergency, ring
From Monday 16 November, out of hours calls to this number transfer straight to MiNightVet Chester.
We’re open every day of the year. If your pet needs urgent help during these hours, ring 01928 717581 and the team will arrange for one of our vets to see them. Any appointment between 7pm and 8pm has a £100 emergency consultation fee.
Please do not use email to contact us in an emergency.
Ring the same number, 01928 717581. Until Sunday 15 November, ring us as usual, day or night. From Monday 16 November, outside our opening hours, your call transfers straight to MiNightVet Chester, who see our emergency cases when we’re closed. There’s no separate number to remember.
MiNightVet Chester
Units E & F, Telford Court
Gates Lane
Chester CH1 6LT
Every Rose Cottage client can get advice from an experienced vet 24 hours a day, 7 days a week, free of charge, through the VidiVet app. It’s a good first step if you’re not sure whether something can wait until we’re open. You sign up by scanning our VidiVet QR code, which we’ll add to this page shortly.
Ring us. We’d rather you called and we triaged together than waited until something became serious. Tell the person who answers what’s happening and they’ll talk you through the next step, whether that’s a visit, an immediate appointment, or wait-and-see advice with a callback.
You can also run our symptom checker below to gauge urgency. If you’re at all worried, please just ring.